Privacy Policy

Introduction

At Moksham Comercio Pvt Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services in B2B transactions.

We understand the importance of privacy in business relationships and adhere to strict data protection principles in all our operations.

Information We Collect

In the course of our B2B transactions, we may collect the following types of information:

Business Information

• Company name, address, and contact details
• Business registration and tax information
• Transaction history and communication records
• Industry and business type information

Contact Person Details

• Name, position, and professional contact information
• Email addresses and telephone numbers
• Communication preferences

Technical Information

• IP address, browser type, and device information
• Website usage data through cookies and analytics
• Interaction data with our digital platforms

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Processing and fulfilling your orders and transactions
• Managing our business relationship and providing customer support
• Communicating about our products, services, and business updates
• Improving our website, products, and services
• Complying with legal obligations and preventing fraudulent activities
• Personalizing your experience with our company

Information Sharing and Disclosure

We respect the confidentiality of your business information and do not sell, trade, or rent your data to third parties for marketing purposes. We may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, shipping companies)
• Legal authorities when required by law or to protect our rights
• Business partners in connection with specific transactions you've authorized
• Professional advisors (lawyers, accountants) as necessary for our business operations

All third parties are required to maintain appropriate security measures and use information only for the purposes we specify.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• Employee training on data protection
• Secure data backup and recovery procedures

Your Rights

As a business partner, you have certain rights regarding your information:

• Access: You can request details about the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Objection: You can object to certain processing activities
• Portability: You can request transfer of your data to another organization
• Restriction: You can request limitation of how we use your data

Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typical retention periods include:

• Transaction records: 7 years for tax and legal compliance
• Business correspondence: 3 years after the relationship ends
• Marketing communications: Until you unsubscribe or request deletion

International Data Transfers

As a company engaged in international B2B transactions, your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact our Data Protection Officer:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Last updated: October 2023